This privacy notice sets out how we use and protect the information that you give us.

We may change this notice by updating this page so please review this privacy notice from time to time.

How we collect your information

We collect information about you when you join our mailing list and when you contact us about our artworks via email.

We collect information about you when you leave us your details at exhibitions and art fairs.

We may collect the following; name and job title, company name, address, contact information including email address, artwork preferences and interests.

How do we use your information

We collect this information to understand your needs and provide you with a better service. We may use your information to:

• Send you information about our exhibitions, art fairs, special offers and promotions, our artists and artworks, and any other information we think you may find interesting
• Send you invitations and tickets to art fairs and events
• Process sales
• Carry out delivery services arising from a sale
• For internal record keeping

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

• Your consent. You are able to remove your consent. Please see How you can update your information paragraph below.
• We have a contractual obligation.
• We have a legal obligation.
• We have a legitimate interest.

Security

We have appropriate physical, electronic and managerial procedures in place to safeguard and secure the information we collect.

Links to other websites

Our website may contain links to other websites run by other organisations. This privacy notice applies only to our website‚ please see the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website or vice versa.

Who has access to your information

We will not sell or rent your personal information to third parties.

We will not share your information with third parties for marketing purposes.

We may pass your information to our third-party service providers to complete tasks and provide services to you on our behalf for example shipping and delivery. However, when we use third party service providers, we only disclose the personal information that is necessary to deliver the service.

Storing your information

Your information may be stored in the following locations;

In our email marketing system – MailChimp. (Mailchimp Privacy Policy can be found here https://mailchimp.com/legal/privacy/#3._Privacy_for_Contacts)

In our office – on our computer systems.

Retention Periods

We review our retention periods for personal information on a regular basis. We will hold your personal information on our systems for as long as is necessary for the relevant activity and will then securely dispose of your information.

How you can update your information

The accuracy of your information is important to us. You can change or update your information at any time by contacting Start Studio by email info@startstudio.org.uk

If you do not want to receive communications from us, please click the UNSUBSCRIBE link on any newsletter or promotional email or contact Start Studio as per the details above.

Under data protection law, you have rights including:

• Your right of access – You have the right to ask us for copies of your personal information.
• Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
• Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
• Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
• Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
• Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

How to complain

If you have any concerns about our use of your personal information you can contact Start Studio by email info@startstudio.org.uk

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House, Water Lane, Wilmslow

Cheshire, SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk